I am excited to be back writing. I have not published a blog in a while. I have been busy tutoring many students this summer. However, many new authors have been writing for me. I want to thank all the new authors on TBB. I decided to write this blog because of my visit to McDonald’s in Hampton Township. My wife and I have had received poor service at the drive through at McDonald’s. The first time this happened, the order taker seemed to not listen. However, when we pulled up to the window, there was a different person at the window. We felt, that the women who took our order, was on break. A week later, we returned and had the same experience. We were so frustrated, we decided to complain to one of the employees. We asked the employee at the second window,” what was the order takers name”. She replied,” that she did not know who it was and that she was not here.” We asked, ” Where is she”?, She replied, ” in South Carolina.” She explained, that they outsource their drive through order takers.
When I heard this, I vowed never to go through the drive through in Hampton again. What do you think? Should McDonald’s have people in Hampton take the drive through orders?
Do you want to learn more about McDonald’s? Please read Grinding It Out.